Contact information
Contact Us
We’re here to help. Whether you have a question about an order, a product, shipping, or returns, get in touch and we’ll get back to you as quickly as possible.
Customer Support
Email: support@retroreal.co
Business hours: Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time)
We are closed on weekends and US federal holidays. Messages received outside business hours are answered on the next business day.
Response time: We aim to reply to all emails within 1 business day.
Our Address
Wild Orchid Garden LLC (operating as RetroReal)
5158 Hollywood Blvd
Los Angeles, CA 90027
United States
Please note this is our business address, not a retail store. Returns should not be sent here without contacting us first. See our Return & Refund Policy for instructions.
Help With Your Order
To help us assist you faster, please include the following in your message:
- Your order number (found in your confirmation email)
- The email address used to place the order
- A short description of your question, plus photos if the item is damaged or incorrect